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Terms of Service

Last updated: December 15, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Master GenieAce Ltd ("Company," "we," "our," or "us") regarding your use of our software products, services, and website.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

Master GenieAce provides digital creativity software solutions, including but not limited to:

  • Digital art and design software applications
  • Video editing and production tools
  • Audio production and editing software
  • 3D modeling and animation applications
  • UI/UX design platforms
  • Cloud-based collaboration tools
  • Related support services and documentation

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

3.2 Account Eligibility

You must be at least 13 years old to create an account. Users between 13 and 18 years old must have parental or guardian consent. You must not create an account if you have been previously banned from our services.

3.3 Account Termination

You may terminate your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Subscription and Payment Terms

4.1 Subscription Plans

Our services are offered through various subscription plans with different features and pricing. Current pricing and plan details are available on our website.

4.2 Payment

By subscribing to our services, you agree to pay all applicable fees. Payments are processed by third-party payment processors. You are responsible for providing accurate payment information and maintaining valid payment methods.

4.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You will be charged the then-current subscription fee unless you cancel your subscription.

4.4 Refunds

Refund policies vary by subscription type and are subject to UK consumer protection laws. Please contact our support team for refund requests.

5. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Create, distribute, or promote illegal, harmful, or offensive content
  • Infringe on intellectual property rights of others
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or servers
  • Use automated systems to access our services without permission
  • Impersonate others or provide false information
  • Engage in spam, phishing, or other deceptive practices
  • Use our services for commercial purposes without proper licensing

6. Intellectual Property Rights

6.1 Our Intellectual Property

Our services, including software, documentation, trademarks, logos, and other content, are protected by intellectual property laws. We retain all rights, title, and interest in our services.

6.2 Your Content

You retain ownership of content you create using our services. By using our services, you grant us a limited license to host, store, and process your content solely for the purpose of providing our services.

6.3 License to Use Our Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our services for your personal or commercial purposes in accordance with your subscription plan.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. User Content and Conduct

8.1 Content Responsibility

You are solely responsible for content you create, upload, or share using our services. You warrant that your content:

  • Does not infringe on third-party rights
  • Complies with applicable laws and regulations
  • Does not contain harmful or malicious elements
  • Is not defamatory, discriminatory, or offensive

8.2 Content Monitoring

While we do not monitor all user content, we reserve the right to review, modify, or remove content that violates these Terms or applicable laws.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Service Modifications

We may modify, update, or discontinue features of our services at any time. We will provide reasonable notice of material changes that affect your use of our services.

10. Third-Party Services and Content

Our services may integrate with or provide access to third-party services and content. We are not responsible for third-party services and your use of them is subject to their respective terms and conditions.

11. Disclaimers and Limitations of Liability

11.1 Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

11.3 Liability Cap

Our total liability to you shall not exceed the amount you paid for our services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Master GenieAce, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

13. Termination

13.1 Termination by You

You may terminate your use of our services at any time by cancelling your subscription and deleting your account.

13.2 Termination by Us

We may suspend or terminate your access to our services immediately if you violate these Terms or for any other reason at our sole discretion.

13.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We may delete your account and content in accordance with our data retention policies.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.3 Alternative Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve disputes informally. We may also offer mediation or arbitration as alternative dispute resolution methods.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding our services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it in the future.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

17. Contact Information

If you have any questions about these Terms, please contact us:

Master GenieAce Ltd
Legal Department
15 Bishopsgate
London EC2N 3AR
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

18. Definitions

Services
All software products, applications, websites, and related services provided by Master GenieAce Ltd.
Content
Any text, graphics, images, music, software, audio, video, or other materials.
User Content
Content created, uploaded, or shared by users through our services.
Intellectual Property
Patents, copyrights, trademarks, trade secrets, and other proprietary rights.
Force Majeure
Circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.
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